Shipping policy
Shipping Policy
Last Updated: [Insert Date]
At Zayna, we aim to deliver your orders quickly and safely. Please read our shipping policy below:
1. Processing Time
-
Orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
-
Shipping rates are calculated at checkout based on your location and order weight/size.
-
Estimated delivery times:
-
Local Orders (within [Your Country]): 3–7 business days
-
International Orders: 7–21 business days (depending on destination)
-
-
Please note that delivery times are estimates and may vary due to customs delays, courier issues, or unforeseen circumstances.
3. Order Tracking
-
Once your order is shipped, you will receive a confirmation email with tracking details.
-
You can track your order using the tracking number provided.
4. Customs & Duties (International Orders)
-
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
-
Zayna is not responsible for delays caused by customs.
5. Delayed or Lost Packages
-
If your order is delayed, please contact us at info.zaynateam@gmail.com or 0987654321.
-
While we are not responsible for lost or stolen packages once marked “delivered” by the courier, we will do our best to assist in locating your order.
6. Contact Us
For any shipping-related inquiries, reach us at:
-
Email: info.zaynateam@gmail.com
-
Phone: 0987654321